Privacy Policy

At E4 Digital Marketing we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website (E4DigitalMarketing.com) and services.

1. Data Collection

We collect personal information that you provide directly to us, as well as data automatically collected when you use our website.

Personal Information We Collect

Contact Information: Name, phone number, email address, and mailing address.
Service Information: Details about your vehicle, insurance claims, and repair services.
Account Information: If you create an account, we may store login credentials and preferences.
Mobile Opt-in Information: Your mobile number if you sign up for SMS updates (this will never be shared or sold without your explicit consent).
Device & Usage Data: Browser type, IP address, cookies, and website interactions for analytics and site optimization.

Purpose of Collection

To provide auto repair and dent removal services.
To process payments and fulfill service requests.
To communicate with you regarding appointments or customer support.
To ensure the security of our website and protect against fraud.

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact E4 Digital Marketing. at (313) 731-0058 or E4DigitalMarketing@gmail.com for HELP or to STOP receiving messages.

How We Protect Your Data

We implement strict security measures to prevent unauthorized sharing of user data, including:

Data Encryption: All sensitive information is encrypted using secure protocols.
Access Controls: Limited and role-based access to personal information.
Regular Audits: Ongoing reviews of our security measures to ensure compliance with data protection regulations.

2. Sharing Personal Information

We share your personal information only with service providers necessary for business operations, including:

Stripe: For secure payment processing.
Google & Meta (Facebook & Instagram): For analytics and advertising purposes.
Insurance Companies & Adjusters: When required for claim processing.
Third-Party Scheduling Tools: Acuity For appointment management.

We Do Not Sell or Rent Personal Information

We do not sell, rent, or share your personal information, including mobile information, with third parties for marketing purposes without your explicit consent.

3. Behavioral Advertising & Cookies

We use cookies and similar tracking technologies to provide targeted advertisements and improve user experience. You can manage your ad preferences or opt out:

Google Ads: Manage Ads
Facebook Ads: Ad Preferences
Digital Advertising Alliance: Opt Out

You can manage cookie settings in your browser or disable them at any time.

4. Retention & Your Rights

Retention: We retain personal data for as long as necessary to provide services or comply with legal obligations.
Your Rights: If you are a resident of California (CCPA) or the European Economic Area (GDPR), you have the right to access, correct, delete, or restrict the processing of your personal data. You can request data deletion by emailing E4digitalmarketing@gmail.com (requests may take up to 90 days to process).

5. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated on our website.

6. Contact Us

For any privacy-related concerns, contact us at:

E4 Digital Marketing

11208 Christy Street, Detroit, Mi, 48205
Email: E4DigitalMarketing@gmail.com
Phone: 313) 731-0058

If you are unsatisfied with our response to a complaint, you may contact the appropriate data protection authority: ICO Complaint Portal